FAQ

 

Custom & Couture Services

Do you offer custom designs?

Yes. Bijoul Creatives offers custom fashion services designed to bring your vision to life through craftsmanship, culture, and elevated style.

What is the difference between Custom and Couture?

Custom Design
A personalized garment created from an existing style and modified according to your preferences.

Couture
A luxury one-of-a-kind design experience where each piece is individually created, fitted, and handcrafted exclusively for you.

How do I begin a custom or couture order?
Schedule a consultation with our team to discuss inspiration, design ideas, fabrics, colors, timeline, and measurements.

Do custom orders require measurements?
Yes. Accurate measurements are necessary to ensure the best possible fit.

How long do custom orders take?
Production timelines vary depending on design complexity. Most custom orders require approximately 2–6 weeks.

Is a deposit required?
Yes. A deposit may be required before production begins. Remaining balances are due before pickup or shipping.

Can custom or couture pieces be returned?
Due to the personalized nature of these creations, custom and couture pieces are final sale.

Orders & Shipping

Do you ship internationally?
Yes. We offer domestic and international shipping.

How long does processing take?
Orders are typically processed within 2–5 business days.

Do you offer complimentary shipping?
Yes. Complimentary shipping is available on qualifying purchases.

Can I track my order?
Yes. Tracking details will be sent by email once your order ships.

Returns & Exchanges

What is your return policy?
Eligible items may be returned within our return window if unused and in original condition.

Can custom items be returned?
Custom, personalized, and couture pieces are final sale.

Please review our Refund Policy for complete details.

The House of Royal Experience

What is The House of Royals?
The House of Royals is an immersive cultural and storytelling experience where guests celebrate royalty through fashion, photography, heritage, and memorable experiences.

What occasions can be booked?

• Birthdays
• Family gatherings
• School tours
• Corporate events
• Community celebrations
• Cultural experiences
• Private events

How do I reserve an experience?
Visit our Book Experience page or contact us directly.

📞 (916) 882-8523
📧 bijoulfashion@gmail.com

Stay Connected

Still have questions?

We would love to hear from you.

📧 bijoulfashion@gmail.com
📞 (916) 882-8523

Authentic sophistication rooted in heritage.